Welcome to Haye, operated by Auriferous Technologies LLP ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights regarding your data.
1. Data We Collect
We collect the following categories of personal data when you use Haye:
Identity & Contact Data: Phone number, username, display name, date of birth, gender
Location Data: Precise GPS location when you opt in to the Nearby People feature. Location is used only to find nearby users and is not stored continuously. You may opt out at any time via app settings.
User-Generated Content (UGC): Messages you send (stored encrypted), Signal Deck messages, and any content you post
Campfires Data: Messages, replies, images, GIFs, stickers and voice notes you post in a Campfire; the Campfires you join or host (including the name, description, rules, cover image and entry requirements a host sets); whether you are present in or away from a room; your notification and mute settings; reports you make or that are made about you; and moderation actions taken on your content or account (removed messages, mutes, removals from a room and bans)
Device & Technical Data: Device model, operating system version, app version, IP address, Firebase Cloud Messaging (FCM) push token
We use your personal data for the following purposes:
To provide and maintain the Haye service (account creation, authentication, messaging)
To enable the Nearby People feature (only when explicitly opted in)
To send you push notifications about messages, friend requests, and app updates
To power the Signal Deck matching algorithm (language, interests)
To recommend active users you may wish to connect with
To moderate content, investigate reports, and enforce our Community Guidelines
To run Campfires: show who is in a room, deliver messages in real time, and notify you of @mentions, replies and host announcements
To recommend Campfires based on your interests
To review reports and moderate Campfires, including with automated (AI) tools (see Section 4)
To power Haye Buddy, our automated assistant in Campfires (see Section 4)
To improve the Service through aggregated analytics
To comply with applicable laws and legal obligations
3. Data Sharing & Third-Party Processors
We do NOT sell your personal data to data brokers. We share data only in the following limited circumstances to provide and support our Service:
Advertising (Google AdMob): We use Google AdMob to display ads. AdMob may collect and process device identifiers (such as the Apple IDFA or Android Advertising ID), location data, and usage data to provide personalized advertising. You can control this via your device settings or the in-app tracking prompt.
Google Firebase (Firebase Authentication, Firebase Cloud Messaging): Used for phone number authentication and push notifications. See Google's Privacy Policy.
Analytics: We may use aggregated, anonymized analytics to understand app usage.
AI Providers: To moderate Campfires and to power Haye Buddy, we send limited content to third-party AI providers, currently Google (Gemini), OpenRouter and FreeLLMApi. See Section 4 for what is sent and when.
Law Enforcement: We may disclose data to law enforcement agencies if required by law or to protect user safety.
Business Transfers: In the event of a merger or acquisition, your data may be transferred.
4. Campfires, Haye Buddy and Automated (AI) Processing
Campfires are public group chat rooms, open only to people aged 18 and over. Because they are public and use automated tools, this section explains what other people can see and what is processed by AI.
What other people can see
Anyone in a Campfire can read what is posted in it. When you join, you can read recent history (currently the last 50 messages), and people who join after you post can read your messages in the same way.
People in a room can see who is there. For each person we show the display name or username, profile photo, age (worked out from the date of birth) and gender. We do not show your date of birth or phone number.
Hosts and co-hosts can remove messages, mute members and remove members from their room. Other members can copy or screenshot what you post, and we cannot prevent that.
You can unsend your own messages. An unsent message is removed for everyone in the room.
Reports and automated moderation
Every report about a message, a person or a Campfire is first reviewed by an automated (AI) reviewer. To do this we send the reported content, the reason given, and about 20 nearby messages (or, for a person, their recent messages) to an AI provider. A reported voice note or image may be sent as an audio or image file.
In a Campfire with AI moderation turned on, each text message is also checked automatically soon after it is sent. AI moderation is on in Haye's official Campfires, in a room whose host turns it on, and in a room after a report in it is confirmed.
Images used as a Campfire cover, sent in a Campfire or uploaded as a profile photo may be checked automatically for content that breaks our rules.
These tools can remove a message and can lead to a person being muted, removed from a room, banned from a room or suspended from Campfires. They can make mistakes. If you think a decision was wrong, email support@sayhaye.com and a person will review it.
Haye Buddy
Haye Buddy is an automated (AI) assistant, not a person. It only replies when someone tags it in a Campfire and asks for a summary, a vibe check or an icebreaker.
To answer, we send recent messages from the room (up to the last 100 for a summary), with the names of the people who wrote them, to an AI provider. Messages from people the asker has blocked, or who have blocked the asker, are left out.
Haye Buddy's replies are posted in the room and everyone there can read them. They may be wrong or out of date. Do not post anything in a Campfire that you would not want summarised.
AI providers
We currently use Google (Gemini), OpenRouter and FreeLLMApi. They process what we send under their own terms and privacy policies, and may do so outside India. We send only what each request needs, and we do not send your phone number, date of birth or account details with it.
5. Data Retention
We retain your personal data for as long as your account is active. When you delete your account:
Your profile, photos, bio, interests, and location data are permanently deleted within 30 days
Your chat messages are deleted from our servers within 30 days
Campfire messages are handled differently: they are kept while the room is open and for up to 30 days after it closes, so we can handle reports and appeals, and are then deleted
A message you unsend disappears for everyone in the room, but we keep a copy for the same period so it can still be reviewed if it was reported
If you delete your account, the messages you posted in Campfires stay in the room, shown without your name or photo, for as long as the room keeps its messages
Records of reports and moderation actions, and the content they concern, may be kept as long as needed to protect users, handle appeals and meet legal obligations
Aggregated, anonymized analytics data may be retained longer
Data required for legal compliance may be retained for longer periods as required by law
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encrypted message storage, secure HTTPS connections, and Firebase Authentication for token-based access control.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Correct inaccurate data via Profile settings
Right to Erasure: Delete your account via Profile → Account Management → Delete Account, or email support@sayhaye.com
Right to Human Review: If an automated (AI) moderation decision affects you, email support@sayhaye.com and a person will review it
Right to Remove Messages: You can unsend your own Campfire messages at any time while the room is open
Right to Withdraw Consent: Withdraw consent for optional data processing (e.g., location sharing) at any time in app settings
8. Children's Privacy
Haye is for people aged 18 and over and is not directed to children under the age of 18. We do not knowingly collect personal data from children under 18. If we discover that a child under 18 has provided us with personal data, we will delete it immediately. Contact us at support@sayhaye.com if you believe a child under 18 is using Haye.
9. Provisions for the Republic of Korea
For users residing in the Republic of Korea, we comply with the Personal Information Protection Act (PIPA). We have appointed a Privacy Officer to handle inquiries and complaints:
Privacy Officer Contact:support@sayhaye.com
We ensure the secure processing and destruction of personal information in accordance with Korean regulations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via in-app notification or email. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.